Kitchen Village Customer Survey

Dear Valued Customer,

All of us at Kitchen Village want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about your experience with Kitchen Village (I personally read all surveys). We appreciate your business and want to make sure we meet your expectations.

Sincerely,

Bill Bartlett

President

Kitchen Village

In thinking about your most recent experience with Kitchen Village, how would you rate the overall quality of the products and/or service you received?

Very Poor Somewhat Unsatisfied About Average Very Satisfied Superior

Can you tell us what made your experience as you indicted above?

If you needed resolution to a problem, the process was:

Very Poor Somewhat Unsatisfied About Average Very Satisfied Superior

Will you please describe to us what made you answer the above the way you did?

Now please think about the features, benefits and value of the products and services Kitchen Village provided as listed below. How would you rate the:

Cabinetry Very Poor Somewhat Unsatisfied About Average Very Satisfied Superior N/A

Countertops Very Poor Somewhat Unsatisfied About Average Very Satisfied Superior N/A

Installation Very Poor Somewhat Unsatisfied About Average Very Satisfied Superior N/A

Would you please share with us why you rated the above the way you did?

The following questions relate to the staff at Kitchen Village. Please indicate whether you agree or disagree with the following statements.

Are there any other comments about the staff that you would like to add?

Hang in there, we're almost done!

The following questions pertain to how your most recent project was handled. Please indicate whether you agree or disagree with the following statements.

Would you recommend Kitchen Village to others?

Definitely Probably Might or might not Probably not Definitely not

Can we use you as a reference?

Yes No

What recommendations would you offer for improving Kitchen Village?

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your comments into consideration when developing our services and providing products. If you have any additional comments or concerns, please feel free to contact me at the address below.

Bill Bartlett

Kitchen Village

1081 E. Golf Road

Arlingont Heights, IL 60005

(857) 956-6800